Help Center
Find quick answers to your questions about our apps
Tap "Forgot password" and follow the recovery email. Check Spam/Junk and confirm the entered email.
Yes. Log in with the same email. Progress and premium synchronize when connected.
No. Install the app and log in with the same email. If it doesn't unlock, use "Restore access."
Reopen the app online, check the purchase account, and tap "Restore access." If it persists, send proof.
Log in with the same email used on the website and go to Profile → Restore access.
Yes. Each app has its own price. The Full Pass unlocks all of them.
Check the store/website order history and send proof via the form.
Send description, steps, screenshots/video, device model, OS version, and app version via the form.
Access is tied to the purchase account. Send the order and the correct account for us to evaluate options.
Didn't find your answer?
Contact us and we will respond as soon as possible
Or use the form below: